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The Spa Depot Report Card & Customer Reviews

Ratings Report Card

The Spa Depot

Rated by
25,000 customers
  • Overall Rating: 9.5Overall Rating
  • Would Shop Here Again: 9.5Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 97% 97%
Neutral - - 1%
Negative - 3% 1%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by RelaxedOne, May 21, 2012

Upon receiving my first order of spa chemicals I was very disappointed because 3 of the bottle tops came off during shipping, spilling and mixing the chemicals into a big, unusable mess that I could not possibly return. I dreaded making the call for...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by MTPOCKETS, May 18, 2012

site was easy to navigate. description of products are excellent. check out was very easy. Spa Depot has a very good programer.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by harysock 330, May 17, 2012

Had the parts i needed at a fair price. Delivery was on time.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 17, 2012

GREAT SERVICE
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Greg, May 14, 2012

Thanks again Spa Depot! You always have the better pricing in what I'm looking for.....and I usually receive my order early!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 12, 2012

All itaems were delivered on time and complet.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by charlieg, May 10, 2012

They are great as usual. This was my 13th. order. They always have what I want at the best price.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, May 10, 2012

I saved at least $50 over retail store prices when I ordered from The Spa Depot!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Enna, May 9, 2012

Only place I purchase spa supplies for at least five years now...
Overall Rating: 5  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, May 7, 2012

It is the delivery service that is the problem, not Spa Depot. Over a week - really!
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