Heart Rate Monitors USA Report Card & Customer Reviews

Ratings Report Card

Heart Rate Monitors USA

Rated by
10,000 customers

  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.7Customer Support

Customer Certified

Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 85% 93% 94%
Neutral - - 1%
Negative 15% 7% 5%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 4  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Missy, May 23, 2012

I items didn't have a clip, the others ones I purchased did, so "assumed" these did as well. My bad!
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by ronaldo, May 18, 2012

i did not recieve my order ,and only 4 days after that , they tried to reach me by mail . i made de order on friday evenig , and got a contact only on tuesday .
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by tinman176, May 10, 2012

So Far I like the product that I purchased
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Karen, May 6, 2012

Great price & speedy processing
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Apr 22, 2012

Awesome well run organization with knowledgable accessible staff on the phone. Great service and delivery with zero improvement needed. One important item that needs to be resolved - my billing address is in Canada and ship to in Michigan and this...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bob, Apr 19, 2012

Everything was superb, beyond expectations.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
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by Roy, Apr 19, 2012

I am sold on them
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 3  Customer Support
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by Frank, Apr 4, 2012

Model 851 cuff is very difficult to use - it apparently must be tightened before placing on arm.Please confirm this - do you make a different cuff for this model, or are all your cuffs the same?I tried to get a Customer Service person today (4/4/12)...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 9  Customer Support
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by Alex, Apr 1, 2012

No Comments
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 1  Customer Support
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by heart patient, Mar 30, 2012

One item was Dead On Arrival. I had to return product, at my own expense, to the manufactur for replacement.
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