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deLaFlowers.com Report Card & Customer Reviews

Ratings Report Card

deLaFlowers.com

Rated by
2,500 customers
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 7.7Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 7.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 75% 75% 77%
Neutral - 13% 6%
Negative 25% 13% 16%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Sue, Nov 19, 2009

I have been shopping on this website for years and have always been happy with the quality of items and customer service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by tyson0286, Nov 19, 2009

GREAT experience, would highly recommend!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Oct 9, 2009

I ordered a funeral arrangement on-line to be sent in another state. They arrived in good time and my sister said they were really beautiful. Don't know which florist you used, but I would definitely use delaFlowers again. Thanks for your help.
Overall Rating: 6  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by fromus, Oct 6, 2009

The plant mixture was beautiful but VERY different than what was pictured/ordered and MUCH smaller even than what it should have been before the upgrading.

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Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by EMTKatieB, Oct 5, 2009

I ordered lilies for my sisters 26th birthday because they are her favorite flower. I was very excited when they came on Sept. 23rd and they were so fragrant. Once the rest of the flowers started to open up the next day they were absolutely...

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Overall Rating: 1  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by scoobydoo, Oct 5, 2009

The picture of the flowers was nothing like what we received...It was a lot smaller and I was very disappointed in the final result.

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Overall Rating: 7  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 1  Customer Support
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by unhappy buyer, Sep 23, 2009

The plant I ordered was not what I wanted to the tune of $50.00 The picture did not match the item and it certainly was not what I wanted what a ripe off!

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Overall Rating: 3  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Disappointed, Sep 12, 2009

The roses wilted on the third day before they even fully opened. They were not in direct sun or a warm room. I feel they should have lasted longer and at least opened fully. My friend was disappointed in the roses.

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Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Nick, Sep 11, 2009

Couldn't be happier with the service!

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Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Nancy, Sep 11, 2009

The order was delivery on time and the receicer was very happy with the gift she called and said she felt like a queen.

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