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New York & Company Report Card & Customer Reviews

Ratings Report Card

New York & Company

Rated by
100,000 customers
  • Overall Rating: 8.7Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.5Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 90% 90%
Neutral 4% 4% 3%
Negative 6% 7% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by sheldamon, Nov 26, 2009

the fabrics need to hold up alittle stronger my hems always come out on my pants and the clothes don't last many washes that why I don't buy as much as I use to
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Mel, Nov 26, 2009

Great professional clothing at great prices.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Peaches and Herb, Nov 26, 2009

This was a good shopping experience.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 26, 2009

I love the online store. I can always find an XS size online; whereas, this seems to be problematic in stores in Phoenix, AZ.
Overall Rating: 6  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 6  Customer Support
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by mjfearby, Nov 25, 2009

You sent me 3 gift cards. 2 of $50 and 1 of $100. None were labeled so what was which.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Annie Oakley, Nov 24, 2009

The ordering process was simple and I received the item in early.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by ppbcup, Nov 24, 2009

Awesome promotions and great selection. I keep coming back and recommending the site to friends for work and casual clothes.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by butterflykises4u, Nov 24, 2009

I bought a scarf, gloves and a hat for my teenage daughter and she loved it, and it arrived before i expected it to.
Overall Rating: 3  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 3  Customer Support
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by Mrs., Nov 24, 2009

I reordered the same pants that came to me damaged but I had to pay shipping on both orders. I think that 1 of the shipping charges should have been free.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Kelsey, Nov 24, 2009

I love the company and product!
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