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Mako Security Report Card & Customer Reviews

Ratings Report Card

Mako Security

Rated by
250 customers
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 8.1Would Shop Here Again
  • On Time Delivery: 8.1On Time Delivery
  • Customer Support: 7.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 67% 81%
Neutral - - 4%
Negative - 33% 15%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 4  Customer Support
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by hoangtnguyen2192, Nov 12, 2009

I wwas receipt my order but not complete?
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by TACTICALUSA, Oct 24, 2009

It has been over a month and I have not received my order in full. I ordered a buffer tube and spring kit with my stock and I never reeived the tube. I have contacted Mako three times and they say they are sending it out, but NOTHING YET.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 1  Customer Support
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by unhappy camper, Oct 15, 2009

Subject: RE: Carry handle this guy even wanted us to pay for return shipping on his carry handle Elon Keren Regional Manager The Mako Group 631-880-3396 74 Rome St Farmingdale NY 11735
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by straycat, Oct 7, 2009

i called and emailed about my order atleast 10 times and never got a response back i even emailed a supervisor and nothing will never buy anything again nor will my friends thank you mr mills
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 4  Customer Support
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by Jeepdawg, Sep 22, 2009

Overall, ordering from Mako was a good experience. My only suggestion is to send email notification and tracking information when the ordered product is shipped.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 6  Customer Support
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by Joe, Sep 16, 2009

Very poor communications with their customers. Would be happy to discuss with Mako representative. (302) 537-6604
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Glen, Sep 14, 2009

Great Customer service and great products at a reasonable price.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Zander, Sep 8, 2009

I was expecting quality that met minimum requirements, but received an accessory that will prove envaluable!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by transam, Sep 7, 2009

the product was better than than I thought it would be. Will buy from them again.

 
 
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