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Hatcountry Report Card & Customer Reviews

Ratings Report Card

Hatcountry

Rated by
1,000 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 89% 84%
Neutral - 3% 4%
Negative - 8% 12%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by petite fleur, Nov 29, 2009

All aspects were completely satifactory. I found just the hat my son wants by using keywords, and could easily compare it to similar hats on the website. I asked that shipment be delayed while out of town, and that was done.
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by theyas, Nov 28, 2009

I think you could reduce the shipping cost/
Overall Rating: 1  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 3  Customer Support
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by rckdees, Nov 27, 2009

im very disappiointed that i have'nt received my order that you advertised
Overall Rating: 7  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 7  Customer Support
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by stauffje, Nov 24, 2009

I wish someone had informed me that the hat was on back over. so i did nt have to contact customer support. it took over a month to get the item.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 8  Customer Support
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by LilBird, Nov 23, 2009

The hat was a little more "cowboy" than expected. It would help to see hats worn by models to see how they sit. The birthday boy liked it anyway and has worn it constantly since receipt. Took longer than I thought to ship and arrived day after...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 15, 2009

My Order is everything I had hoped it would be. The quality and selection of your products is over the top. Thank you for the best shopping experience I could have asked for.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bubba, Nov 12, 2009

Great product at a reasonable price. Faster than expected delivery. Ordered wrong size - my fault. Customer service was excellent in every way. This is my third order with the company, first time with even a minor problem. I'll continue to patronize...
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Joe, Nov 12, 2009

I was very satisified with the selection of hat's they had. I was looking for a specific type of hat and found exactly what I was looking. I just wish I got the size correct when I ordered it. my mistake. I would definately recommend.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Cody, Nov 12, 2009

This item is a gift, so all of the info is not in yet, but I am inpressed.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Bubba, Nov 12, 2009

Love the hat. Well constructed. Perfect fit. Decent price.
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