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Rainbow Appliance Report Card & Customer Reviews

Ratings Report Card

Rainbow Appliance

Rated by
500 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.5Would Shop Here Again
  • On Time Delivery: 8.3On Time Delivery
  • Customer Support: 7.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 60% 81% 87%
Neutral - - 4%
Negative 40% 19% 9%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 3  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by robo, Dec 2, 2009

terrible service. product arrived 5 days after guaranteed delvery date. very disappointing. i had to drive to the shipping terminal and transport the grill home myself.
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 6  Customer Support
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by ReviewerOne, Nov 30, 2009

The item I ordered was out of stock and was on backorder for three or four weeks. After a week, I had to call to find out the item was on backorder. Their people were curtious and after the 3rd week offered to call me when the item arrived.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 27, 2009

Do not like the shipping company delivery policy. Give a 10-2PM time and show up at 3PM!
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by Centurion47, Nov 22, 2009

Item was not in stock. Item was delivered within promised time frame. Credit was not charged until item was shipped. Grill was delivered into my garage by carrier. All went as promised and expected.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by Odessit, Nov 20, 2009

Another lie by american distributor. Put availability on the website, and do not have it in stock, hoping for for consumer to wait till it become available. Bad way of doing business.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Gadget geek, Nov 20, 2009

Great price and great curbside shipment
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 8  Customer Support
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by Katy, Nov 20, 2009

It was easy working with Rainbow Appliance and the prices are great. R and l delivery were not the best. They did not arrive the day that was scheduled. I had to call to reschedule and they were unable to deliver for 2 more days.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by bbb, Oct 28, 2009

Product works great, came on time, and had the best price.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 6  Customer Support
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by Shaun, Oct 25, 2009

First time using Rainbow. Confirming email didn't give ship date, etc. 5 days elapsed, sent inquiry email. Requested to call. Product back-ordered but other product in stock, shipped & received quickly. Why did I need to contact them to correct...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by The Laundry Lady, Oct 24, 2009

I was impressed with how QUICKLY I received this product and how well it was packaged when it arrived. Ward trucking did a great job delivering. I needed a dryer now. I got one now! By the way, GREAT DRYER! Thanks Consumer Report
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