Home > Problem Solvers

Problem Solvers Report Card & Customer Reviews

Ratings Report Card

Problem Solvers

Rated by
2,500 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.2Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 87% 90%
Neutral - - 3%
Negative 17% 13% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 2  Customer Support
Read full review

by Online Shopper, Nov 21, 2009

Had to pay shipping after being told there was no charge.I called to reorder a new item in it's place, after 20 minutes was disconnected. I still don't know if they have the order, but I will cancel it anyway. This was a comnplete hassle.
Overall Rating: 2  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
Read full review

by Online Shopper, Nov 11, 2009

I did not care for the appearance or the quality of the candles. They did not look as nice as they did on line. I have returned them
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Pegesus83, Nov 10, 2009

Fast delivery, and great battery powered candles for the windows! Solared powered they go on and off with the light. Great Quality!
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Online Shopper, Nov 8, 2009

I was very disappointed with the way they were shipped. It looked as though they just took the candles and tossed them in the box. I haven't taken them from the box yet, so I am hoping they work. Natalie Hurley
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 6  Customer Support
Read full review

by Eeliee, Nov 6, 2009

Cheaper price and fast delivery
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
Read full review

by Online Shopper, Oct 28, 2009

i had emailed problem solvers regarding an order that i thought was incomplete. several days later, i still have not had any response. later, i did realize that the parcel had been received; just did not see where the delivery person had put it.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
Read full review

by steplight, Oct 27, 2009

1 out of the 4 lights was broken on arrival.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
Read full review

by re, Oct 27, 2009

Your prices tend to be on the high side. I normally buy onsale items or items I can't find elsewhere.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 7  Customer Support
Read full review

by ccob, Oct 26, 2009

three items ordered. The largest (storage closet) delivered. Two very small (Sale) items,packaged in one box, were not left but a signed receipt was required to re-deliver since not at home.It was several days before finally receiving.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by grandmaduck, Oct 20, 2009

I am very pleased with the merchandise I received.....very good quality, and prompt service. thanks
  1   |   2   | …

 
 
Shop for