Problem Solvers Report Card & Customer Reviews

Ratings Report Card

Problem Solvers

Rated by
2,500 customers

  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 8.2Customer Support

Customer Certified

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Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 83% 87% 90%
Neutral - - 3%
Negative 17% 13% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, Nov 21, 2009

Had to pay shipping after being told there was no charge.I called to reorder a new item in it's place, after 20 minutes was disconnected. I still don't know if they have the order, but I will cancel it anyway. This was a comnplete hassle.
Overall Rating: 2  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 6  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 11, 2009

I did not care for the appearance or the quality of the candles. They did not look as nice as they did on line. I have returned them
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Pegesus83, Nov 10, 2009

Fast delivery, and great battery powered candles for the windows! Solared powered they go on and off with the light. Great Quality!
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 8, 2009

I was very disappointed with the way they were shipped. It looked as though they just took the candles and tossed them in the box. I haven't taken them from the box yet, so I am hoping they work. Natalie Hurley
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 6  Customer Support
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by Eeliee, Nov 6, 2009

Cheaper price and fast delivery
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Oct 28, 2009

i had emailed problem solvers regarding an order that i thought was incomplete. several days later, i still have not had any response. later, i did realize that the parcel had been received; just did not see where the delivery person had put it.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by steplight, Oct 27, 2009

1 out of the 4 lights was broken on arrival.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by re, Oct 27, 2009

Your prices tend to be on the high side. I normally buy onsale items or items I can't find elsewhere.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 7  Customer Support
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by ccob, Oct 26, 2009

three items ordered. The largest (storage closet) delivered. Two very small (Sale) items,packaged in one box, were not left but a signed receipt was required to re-deliver since not at home.It was several days before finally receiving.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by grandmaduck, Oct 20, 2009

I am very pleased with the merchandise I received.....very good quality, and prompt service. thanks
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