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Strollers.com Report Card & Customer Reviews

Ratings Report Card

Strollers.com

Rated by
250 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.3Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.0Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 88% 88%
Neutral - - -
Negative - 13% 13%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Rich, Nov 21, 2009

We were very happy with the quantity of various Umbrella strollers to choose from, the comments from previous buyers of the various choices, the ease of the purchase from and shipment to Canada and the quality of the product that has arrived.
Overall Rating: 1  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: null  On time delivery
Customer Support: 3  Customer Support
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by asdf, Nov 9, 2009

I did not get an e mail about my order because I have accidentally entered a wrong e mail address. Even though that happened no one hesitated to call me to let me know my order was canceled.So over all I am not satisfied with the shopping experience.
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, Nov 6, 2009

I was very disapointed with customer service, support and delivery service. You guys are terrible and the representatives were very unhelpfull.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Gabe, Oct 25, 2009

The delivery occurred on-time. The product selections were wide and varied. The pricing was very competitive and free shipping was available.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Kat, Oct 24, 2009

A friend of mine had purchased the stroller and I talked to her about it and she loves it. I am having my second grandchild in January so we will put it to good use.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 5  Customer Support
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by Unhappy, Oct 13, 2009

I was unsatisfied with this website. I ordered a stoller for my best friend's baby shower thinking the order went through but it didn't and I didn't receive any email regarding the order. I ended up calling the co. and canceling the entire order!!!
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 11, 2009

I was not notified the item was backordered until after I had purchased the item.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by j, Oct 2, 2009

quick and easy
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Andrea, Sep 24, 2009

Excellent customer service! Package arrived in a very reasonable amount of time. Website confusing at times, but rep made up for that issue. She was awesome!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Nik2dnak, Sep 22, 2009

I am very pleased. My order arrived when they said it would. It looks like it looked online which doesn't always happen, I got free shipping and it was easy to put together.
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