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PatioShoppers Report Card & Customer Reviews

Ratings Report Card

PatioShoppers

Rated by
1,000 customers
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 89% 90%
Neutral - - -
Negative - 11% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bubba, May 12, 2012

Easy to find items I needed and had no problems with the entire procedure. Items arrived , were packaged nicely and were all in one piece. Very pleasant experience.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 12, 2012

you did not have the umbrella in stock. When I selected another item, this was also not available. I finally canceled my order, but the charge is still on my credit card and no reversal has been made.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Jim, May 11, 2012

We are completely happy with product.Please provide details of the extended warranty, with wind protection.Thanks
Overall Rating: 1  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Mimi, May 10, 2012

we like the umbrella but it came with4 spots that look like oil. We are waiting to speak with customer service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Linda Santa Cruz, May 8, 2012

The umbrella if very nice and well constructed. The wood pole was a bit of a disappointment and my only reason for not 100% satisfied. Unfortunately the new umbrella shares a spot on the deck with the 11'Teak Market Umbrella I bought 2 years ago...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 10  Customer Support
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by Ruth, May 6, 2012

The box was damaged but my umbrella was fine except the top finial was missingbecause the box had been damaged but I called and they said they would send a new one
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 3, 2012

we have a brocken piece and sent a email and haven't heard back yet.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 3, 2012

It seems a bit bizarre in these days, not to know how much customs is going to charge. Most online sites advise upfront, before final purchase. In this case, $85 on less that $500 seems high and truly surprised me.
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by daded, May 1, 2012

Product(patio umbrella)offered an array of color options with the caveat that web presntation could be flawed. It was. A better way,with patience,would be to request color samples
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by esto, Apr 26, 2012

I was very pleased with the time it took to deliver my patio stuff, I thought it would take much longer to get here
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