Easy to find items I needed and had no problems with the entire procedure. Items arrived , were packaged nicely and were all in one piece. Very pleasant experience.
you did not have the umbrella in stock. When I selected another item, this was also not available. I finally canceled my order, but the charge is still on my credit card and no reversal has been made.
The umbrella if very nice and well constructed. The wood pole was a bit of a disappointment and my only reason for not 100% satisfied. Unfortunately the new umbrella shares a spot on the deck with the 11'Teak Market Umbrella I bought 2 years ago...
The box was damaged but my umbrella was fine except the top finial was missingbecause the box had been damaged but I called and they said they would send a new one
It seems a bit bizarre in these days, not to know how much customs is going to charge. Most online sites advise upfront, before final purchase. In this case, $85 on less that $500 seems high and truly surprised me.
Product(patio umbrella)offered an array of color options with the caveat that web presntation could be flawed. It was. A better way,with patience,would be to request color samples