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The WEBstaurant Store Report Card & Customer Reviews

Ratings Report Card

The WEBstaurant Store

Rated by
10,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.9Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 95% 95%
Neutral - 3% 2%
Negative 4% 2% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by momshoe, Nov 20, 2009

part of my shipment came broken; I contacted online help & was courteously & professionally helped immediately. The replacement product came incredibly quickly, as did the original order. Very satisfied, and would highly recommend. Superior...
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 6  Customer Support
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by happy, Nov 19, 2009

I thought that this order had been rezolved and cancelled. Please advise if my thinking is incorrect.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by LaLa, Nov 17, 2009

I was impressed with the fast delivery and the notification that one part would be shipped later. Everything happened as I was informed. Very smooth and nice to deal with.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Ray, Nov 17, 2009

Nicely handled.
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 17, 2009

The products are of good quality and everything arrived as expected but, I believe the shipping charge was more than it should have been.
Overall Rating: 5  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 7  Customer Support
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by pdawg, Nov 16, 2009

Didn't know in time that 1/2 of my order wasn't coming, so I had to scramble to get the product that I need else where.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by southpaw smoker, Nov 16, 2009

was wondering if you had a catalog with all of your items in it that we could look at and order from. I felt the shipping was a little high priced.
Overall Rating: 10  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by leo, Nov 15, 2009

Your item was on time as stated two days. rust easily after i wash them and left them to drain the ones that the water drained on rust. however i was able to clean them off with hot water. Probably needs some stain resistance in your product
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Ken, Nov 15, 2009

Great Service! Keep it up!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Pam, Nov 12, 2009

Great products at great prices! I will definately reorder from The Webstaurant Store!
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