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WineChateau.com Report Card & Customer Reviews

Ratings Report Card

WineChateau.com

Rated by
10,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 8.9Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 94% 92%
Neutral - 1% 2%
Negative 7% 4% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, May 22, 2012

This highly sought after product I ordered was not in good condition. THe outside wooden box was written on with marker and was coming apart
Overall Rating: 5  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, May 22, 2012

I am showing disatisfaction with my order because after I recieved my order I dicovered that I could have purchased the same product at another store for $29.00 and not the $40.00 I paid you at your store.. Not your fault It just shows that I have...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 22, 2012

the most user frienly site I have found
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Mongo, May 22, 2012

Item in stock. Great Price! Super fast shipping! Can't ask for anything more than that!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Grapefish, May 22, 2012

Incredibly fast free delivery. Nice.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Phil, May 21, 2012

Fantastic service. I am totally satisfied with the promptness & courtesy shown me in the fulfillment of this order.
Overall Rating: 9  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Normally a happy customer, May 20, 2012

I was very UNSATIFIED WITH FEDEX. They caused me a lot of grief by sending an AUTOMATED messgae to the intended recipient who is an elderly lady who had trouble hearing and was confused. If this happens again, I WILL GO ELSEWHERE! A real person...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by OWL, May 20, 2012

As always they are excellent
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Charlie, May 17, 2012

love the the product shipping is a little high went up a $5 from the last time I ordered
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, May 16, 2012

Opened one of six bottles we ordered so far and I am not happy with the purchase. I have had many Montepulciano D'Abruzzo wines over the years having lived in Italy for 8 years and I've never opened a bad bottle before this one. Upon opening the...
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