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EyeBuyDirect.com Report Card & Customer Reviews

Ratings Report Card

EyeBuyDirect.com

Rated by
5,000 customers
  • Overall Rating: 8.3Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 8.4On Time Delivery
  • Customer Support: 8.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 93% 86%
Neutral 3% 2% 4%
Negative 3% 5% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by yoyo206, May 22, 2012

I am very satisfy with my purchase the only thing for me is the waiting period. I pout my order in on april 24 et I've just reveive my glasses today may 22. I find the period long specially when you need your glases. Beside that I am very satisfy...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 21, 2012

I was satisfied with my eyeglasses, except I got them tinted and it was a little darker than I wanted, but it's okay I'll use them for Sunglasses and order another pair with a lighter tint.
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by martybuck, May 21, 2012

Very professional, very happy with eyeglasses, as i was a bit apprehensiveabout purchasing eyeglasses online. I am very happy with the product & the savings.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Strawberry, May 21, 2012

First time and I thought that the glasses was great and loved the price for one. Wearing them now!!!!!!!!
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 20, 2012

still not rec'd order; & have not been notified, as to when to expect shipment.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by MR. TWINKLE, May 19, 2012

THIS IS A REALLY GOOD COMPANY, AND I WOULD TELL YOU IF IT WAAENT, GREAT CUSTOMER SERVICE AND THAT MEANS ALOT TO ME.PEOPLE DISAGREE WITH ME,BUT I ALWAYS SAY GREAT SALES AND GREAT CUSTOMER SERVICE GO HAND IN HAND.RESPECTFULLY,CHRISTOPHER ROLAND POOLEA...
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Bincs, May 19, 2012

Fits my child very well.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Buni, May 19, 2012

VERY satisfied with my purchase and the quality of my glasses. I recommend to everyone I see with glasses.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 8  Customer Support
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by MrK, May 18, 2012

Promised time for the process was a little ambitious in light of actual experience. However, I am very pleased with the experience overall.
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 4  Customer Support
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by Blunderbus, May 17, 2012

customer support provided incorrect information about ordering. Aside from saying orders require 14 business days for processing, they don't have a clue about shipment
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