Home > Luggage.com

Luggage.com Report Card & Customer Reviews

Ratings Report Card

Luggage.com

Rated by
1,000 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.9On Time Delivery
  • Customer Support: 8.3Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 88% 92% 92%
Neutral 6% 3% 3%
Negative 6% 5% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by viper, Nov 25, 2009

just got our purchase today...works great and was about 10 days sooner than expected...awesome!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 9  Customer Support
Read full review

by Rider Green, Nov 23, 2009

It is difficult to return email and advise that our order had not arrived since November 9th. There is no place on your emails to say our order has not arrived yet.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Arnie, Nov 17, 2009

Very good internet site that is easy to use, has good selections, prices, and delivery. Very good quality for the price.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Online Shopper, Nov 16, 2009

This was a birthday gift. This particular luggage was specifically requested by the birthday person.
Overall Rating: 2  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 2  Customer Support
Read full review

by Online Shopper, Nov 14, 2009

LUGGAGE Was nor available
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 7  Customer Support
Read full review

by sue, Nov 12, 2009

great service!
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Lencho, Nov 11, 2009

I will share Luggage.com with all my friends.
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
Read full review

by Timar, Nov 11, 2009

Great Price, exactly the color and piece I was looking for.
Overall Rating: 6  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 4  Customer Support
Read full review

by kelly, Nov 10, 2009

I really want the bag I see in the picture, not the dark greeen I recieved in the mail. I was told someone would contact me, still waiting.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by SuZ, Nov 9, 2009

This was the second time ordering and everything went smoothly both times. Thank you
  1   |   2   |   3   |   4   |   5   | …

 
 
Shop for