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SpeedoUSA Official Online Store Report Card & Customer Reviews

Ratings Report Card

SpeedoUSA Official Online Store

Rated by
5,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.4Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 91% 91% 91%
Neutral 9% 4% 3%
Negative - 4% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 6  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Jillo617, Nov 30, 2009

I was very happy with 1 of the 3 pairs of flip flops I purchsed. I am unhappy with the quality of the other 2 pair. They were not up to Speedos usual quality.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Fish, Nov 25, 2009

Good website design. Easy to know the total at the check out.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by thombie, Nov 22, 2009

Unlike Apple on line stores, you CAN NOT use international credit cards (mine was Visa). You can not edit or change if you made an error in my case was the address number. See the Apple on line store and find out
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by drschmidt, Nov 20, 2009

Well done
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Rita Taylor, Nov 18, 2009

Order came much quicker than I expected
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Thombie, Nov 16, 2009

I am not happy with the service because I cannot use my International Visa credit card. Whereas I purchased an Apple Magic Mouse and it was delivered in due time. Two customer service people had conflicting views on address error entered.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by myf, Nov 9, 2009

The delivery was later than the one shown in the site
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 4  Customer Support
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by bl, Nov 3, 2009

Good purchase except for the taxes in NY. Usually there are no taxes applied on clothing in NY. I don't know why they taxed me. The customer service agent didn't give me a precise answer about that, just that their policy states that they have to...
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 1, 2009

having trouble finding a performance chlorine resistant suit that fits my body type - 60+ not a young body type for which most of the suits in that catagory are designed. fashion type speedos may fit better but won't work due to above reasons.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by FitGirl51, Oct 30, 2009

Speedo always meets my needs. I need swimwear year round being a water exercise, swim instructor and assistant team coach. Speedo online is easy and speedy!
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