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Lumber Liquidators Report Card & Customer Reviews

Ratings Report Card

Lumber Liquidators

Rated by
10,000 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.4Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 83% 87% 90%
Neutral 5% 7% 4%
Negative 13% 6% 6%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by joe, Nov 26, 2009

the only real problem was during weekend days phone contact was next to impossible. I had several concerns which I believe were worked out
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by bert, Nov 26, 2009

i have not heard from the company and i dont know when the product will arrive
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 25, 2009

I waited at home for 3 whole days waiting for my order to be delivered. Each time I called no one could tell me when it would come or where it was.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by me, Nov 25, 2009

Have used 2 times and every thing went well.
Overall Rating: 3  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 3  On time delivery
Customer Support: 3  Customer Support
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by LumberLiquidated, Nov 25, 2009

This idiotic form only holds 255 characters which isn't nearly enough to explain the hilarity of my shopping experience.
Overall Rating: 1  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 24, 2009

My order has been delayed. Order not in store yet (11-14-2009)
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 9  Customer Support
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by project lady, Nov 24, 2009

Although I have not installed the flooring yet, I am very satisfied with the quality and intend to purchase any future flooring from Lumber Liquidators as well. Thanks.
Overall Rating: 2  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 5  Customer Support
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by pdr, Nov 24, 2009

I have used LL in the past and will work directly with store rather than on-line, it is to questionable on materials they have on hand.
Overall Rating: 5  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 5  Customer Support
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by Gerta7, Nov 23, 2009

Was happy with the price, but unhappy with the issues that arose after ordering.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Lexis, Nov 23, 2009

The experience was great
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