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BaxterBoo.com Report Card & Customer Reviews

Ratings Report Card

BaxterBoo.com

Rated by
1,000 customers
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 97% 94% 95%
Neutral - 2% 2%
Negative 3% 4% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Phoebe's mom, Dec 2, 2009

I ordered a coat for my puppy. She was difficult to measure and I ordered a size too small for her. This is the reason for the return. Baxter Boo did nothing wrong. The quality of the coat was great.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Liverpool Dog Lover, Dec 2, 2009

I love the site, emails and products. So glad I found you. By the way; how I first found your site was through a Google search for "fido fleece". Lucky me!
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Hannah, Dec 1, 2009

I was impressed with the merchandise and speed of delivery.
Overall Rating: 8  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Glacierstar, Dec 1, 2009

Product is very good, well made. Only disappointed they don't fit my dog's face. I have a pug and the goggles rest on the bottom lids of his eye. I am interested if you have any suggestions as my pug is blind and he needs somthing to protect his...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 29, 2009

Everything I have ever ordered from Baxter Boo was wonderful. I will continue to order from them as long as we have our toy poodle, Rascal.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by wayno, Nov 29, 2009

The service and quality of the harley vest were excellent,exactly what the site showed and said. Thank you wayne kaiser
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by LoveMyDog, Nov 28, 2009

I purchased item for my Mini Dachshnud, I'll get her to wear it on our trip to visit my daughter. I have already told her about BaxterBoo.com!
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Eve, Nov 27, 2009

This is an excellent outfit. When I've called, the response has been wonderful. Staff has gone beyond expectations to find the info. I requested. I highly recommend BaxterBoo, though because it is small, you sometimes have to be patient with stock.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by kathy, Nov 25, 2009

Thanks for the great service. Chloe looks adorable in her new harness.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 2  Customer Support
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by Unhappy, Nov 25, 2009

You website caused my bank accounts to be charged eight times which caused me to be overdrawen. I had spoke to a person about it. This purchase ended up costing over $200.00.
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