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Halloween Express Report Card & Customer Reviews

Ratings Report Card

Halloween Express

Rated by
10,000 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 8.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 86% 86%
Neutral - 4% 4%
Negative - 11% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Toni Khoutsvanh, Nov 23, 2009

I was very pleased with the website & the prompt delivery! Thanks for making it very easy for me!
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by m&m17, Nov 18, 2009

service was good but the product was too small.
Overall Rating: 7  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by T-BaYbe, Nov 16, 2009

it was great
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 16, 2009

Very easy to find what I need. Thanks.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Earlie, Nov 15, 2009

I waited so long to provide feedback because the Flying Demon Mask from Army of Darkness was a gift and his birthday was not until today and I waited until the 13th of Nov. to present him with the Flying Demon Mask. He was very pleased w/his gift.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by okie89, Nov 13, 2009

Great Service!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by tpbern, Nov 12, 2009

I was sent the wrong size initially, but as soon as I called I was sent the correct item with no charge at all. It arrived two days later and was perfect! Thank you so much, what great customer service!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 11, 2009

I understand that the wigs state that they may not be exactly like the pictures but one of the wigs I purchased was nothing like the picture the length was too long and the wig was very disheveled when I received it.
Overall Rating: 3  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 7  Customer Support
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by Fair Response, Nov 10, 2009

I contacted Halloween Express for the issue of the item on line was not what was sent. They told me there was achange by thier distributer without notification to them.
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by terrix2000, Nov 10, 2009

I received the wrong wig. They were quick to respond and give me a refund. Thanks
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