Dover Saddlery Report Card & Customer Reviews

Ratings Report Card

Dover Saddlery

Rated by
10,000 customers

  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 0.0Would Shop Here Again
  • On Time Delivery: 0.0On Time Delivery
  • Customer Support: 0.0Customer Support

Customer Certified

Detailed Customer Ratings | Store Information
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive - - 83%
Neutral - - 13%
Negative - - 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Wendy, Jan 15, 2020

Dover had fleece jackets that I wanted for casual as well as riding wear. I am very pleased with them and with our changeable weather in western North Carolina they will come in very handy. They were on sale making it possible for me to purchase...
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Kris, Jan 15, 2020

Order did it would not arrive by Christmas. It arrived the day before. Wonderful surprise! Thank you for making our Christmas!!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by ginny, Jan 15, 2020

I purchased several items and contacted customer support regarding a sizing question... Customer support rep was very helpful, and I'm pleased with all my items.
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by njdbe, Jan 15, 2020

Love the selection of items at D. Prices are competitive with other online stores and much better than brick and mortar retail stores. I rarely have to use it but I also know that customer service at Ds is superb!!!
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Jan 15, 2020

Dover has always been great. The dog blankets, for the price are perfect. The main issue is that the neck is way too small
Overall Rating: 10  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by JD, Jan 15, 2020

Super easy to search for what I needed and refine my search down to the correct size for my horse. Only wish shipping was a little faster but I also could have paid for faster shipping. Overall a great experience.

 
 
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