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oneida.com Report Card & Customer Reviews

Ratings Report Card

oneida.com

Rated by
25,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 94% 95% 95%
Neutral 1% 2% 2%
Negative 4% 4% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by DFS, Nov 19, 2009

I give the 6 piece child feeding set to all my friends and family members at baby shower and everyone has been extreamly happy.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by JulieLyn, Nov 19, 2009

I was tickled to find that the silverware pattern that I registered for when I was married 32 years ago was still available. Thank you.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Maura, Nov 19, 2009

Good company--excellent products and service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by JJ, Nov 19, 2009

Everything was great.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 2  Customer Support
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by summer, Nov 19, 2009

I have always purchased Oneida flatware from department stores. I knew what I was getting and I have always been pleased with the product. I assumed that merchandize bought from the Oneida online store would be equal in quality. It isn't.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 19, 2009

notice that the identical product is now thinner and lighter weight that the last time I purchased this silverware. Why???
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by floridamiss, Nov 19, 2009

Everything was exactly as described and exactly what I wanted when I ordered
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Nov 19, 2009

Very poor packaging. It appears you couldn't care less if the merchandise arrived safely.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by blakesgram, Nov 18, 2009

Great product & service. Excellent!
Overall Rating: 7  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Sis, Nov 18, 2009

In 8 forks I was one short, they said it would be shipped out. So for I havn't received the one fork
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