We Love Macs Report Card & Customer Reviews

Ratings Report Card

We Love Macs

Rated by
2,500 customers

  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.5Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 86% 85% 88%
Neutral - 8% 4%
Negative 14% 8% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 7  Customer Support
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by commentor09, Nov 17, 2009

I'm some what disappointed that older, hard-to-find, items are not shipped in original Apple packaging. I anticipated the Wireless Mighty Mouse would come that way since the description said that software was an extra charge.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by macstudio, Nov 15, 2009

Great selection shipped quickly. Thanks.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Rich, Nov 10, 2009

I ordered the wrong cable. How do I return it and purchase the correct one?
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 2, 2009

I'm in the middle of returning an item, so the n/a's are a result of that in-process.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Pablo, Oct 26, 2009

Great company! Loved making business with them. I highly recommend it.
Overall Rating: 6  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Flash, Oct 23, 2009

We Love Macs is a great service and the staff is very nice. Unfortunately, the card I ordered did not fit my machine, but that issue is being resolved and I will definitely shop there again.
Overall Rating: 4  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by iownabass, Oct 22, 2009

Due to my error in ordering the billing and the shipping address were switched. Customer service changed the street address but not the city so UPS was not able to deliver the package on time. This could have been corrected by WLM
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Old Sole, Oct 17, 2009

I recieved my order in a timely manner and it is was the correct part, it installed easily and the enclosed instructions really helped in the final set up and use. I have wanted to this for almost 10 years! Thank you very much.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by mac.meister, Oct 16, 2009

perfect
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by strazil, Oct 15, 2009

Wow, what great service! I received my new Powerbook battery for my older Mac G4 Powerbook in 2 days. Our local Apple store told me to find a replacement online, and WeLoveMacs is great.
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