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CSN Rugs Report Card & Customer Reviews

Ratings Report Card

CSN Rugs

Rated by
250 customers
  • Overall Rating: 8.6Overall Rating
  • Would Shop Here Again: 8.6Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 94% 93%
Neutral - - -
Negative - 6% 8%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Bob T, Nov 17, 2009

Great product and pricing. Easy to work with their website.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 15, 2009

I am very happy with my purchase..I have ordered a lamp in the past and have been pleased.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by deniseb, Nov 2, 2009

Great online shopping experience!
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 1  Customer Support
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by Ruth, Oct 31, 2009

I placed two orders #9991318 and #9990952 both were charded to credit card but only one received. One was promptly received but where is the other rug????? Mary Olson
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Spuddysmom, Oct 27, 2009

I have already recommended CSN to other family members.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Oct 25, 2009

I was very satisfied with braided rug-just thought it was a little expensive for the size.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by ca. old lady, Oct 24, 2009

Site is easy to use and leads ot other useful sites. Tracking information didn't keep up with product across the country. Am very happy with my rugs.
Overall Rating: 2  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by jda, Oct 14, 2009

I never heard the rug had shipped so I emailed them. They told me the manufacturer was not making that particular rug anymore. I still haven't gotten my money back.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by getreal, Oct 4, 2009

I realy love this rug. More than I expected.
Overall Rating: 3  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Sep 30, 2009

I got the wrong item 2X! It had been given the wrong code. The cust serv rep solved the problem, but I have to get 2 rugs to a UPS store for return. The rugs are heavy & large. CSN should arrange for UPS to pick up the items at my house.
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