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ThinkGeek.com Report Card & Customer Reviews

Ratings Report Card

ThinkGeek.com

Rated by
175,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.3Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 95% 95%
Neutral 2% 2% 2%
Negative 2% 3% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 3  On time delivery
Customer Support: null  Customer Support
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by Aya Reiko, May 22, 2012

While I had no problems with the products per se, shipping prices were doubled by DHL and their services was terrible. I scheduled a delivery date and the items came in the next day. The trouble with DHL is the reason OI rarely order from ThinkGeek....
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Mister Dodge, May 22, 2012

This was a birthday gift for my aunt who appears to be very happy with it.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Joe, May 22, 2012

I really love this company. They have an awesome and unique product selection and a great sense of humor.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by puddletroll, May 22, 2012

excellent quality . Fun and original concepts
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by bizzahra, May 22, 2012

thx, thinkgeek! i got one of your t-shirts, and it was CHEESE GREAT(er).go ravenclaw! i will def order again! <333333
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ceruleanbeksa, May 22, 2012

LOVE thinkgeek.com!! Your wit and humor (not to mention all your awesome products) make every time I visit the site a happifying experience! Thanks, ThinkGeek! Thanks for making my days AWESOME!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, May 22, 2012

You rank #2 of my most visited site for web based shopping. Rifftrax.com is #1 so awesome job.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by PandaLeeGames, May 22, 2012

I love the cookies! Didn't order the brownies. Way too dry. Already ordered a new product for my mom!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by ccat91, May 22, 2012

Monkeys rule.
Overall Rating: 4  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 3  On time delivery
Customer Support: null  Customer Support
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by Nephi, May 22, 2012

I order my products last Monday (on 5/14/12) and I just now got them today (5/22/12), I was expecting them to come in sooner. One of my products was the zippo/8 GB storage and it looked really cool on the website and it's still a cool concept but...
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