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Big Al's Online Report Card & Customer Reviews

Ratings Report Card

Big Al's Online

Rated by
500 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.1On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 96%
Neutral - - 2%
Negative - - 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 9  Customer Support
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by blackghost, Oct 10, 2009

i've been ordering from big als for a long time and have been quite happy even though i did order a heater once that never did work but i never contacted anyone so they never new about it nonetheless everything is good!!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 10  Customer Support
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by Scrupie, Oct 9, 2009

Excellent on line vendor. AAA+++
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Online Shopper, Oct 8, 2009

Often cannot order on Wed to receive double points, but would like to since typically my orders are $100+. On the other hand, double points do not seem to amount to a lot. More likely to order mid-week if bigger discount for double points given.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Naps, Oct 7, 2009

Great products at great prices!!
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by alex358, Oct 7, 2009

Shipping to P.O boxes would help alot.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 8  Customer Support
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by onekoione, Oct 4, 2009

My wet pets like the Krill from Big Al's.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Nunzie, Oct 3, 2009

The pricing and in stock selections of fish food can't be beat! We have a 2Ft PACU IN A 210 GALLON TANK that eats alot!! BIG AL'S IS THE BEST
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Pat, Oct 2, 2009

Why don't you still carry titanium aquarium heaters? They were the best!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 10  Customer Support
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by Rodney, Oct 1, 2009

Love Big Al's. I had to waite 2 weeks to get my order because it was rescheduled. I will still order from Big Al's but I will just have to make sure to order sooner.
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by bdmcrs, Oct 1, 2009

Big Al's is great. They always have what i am looking for and they are very reasonable when it comes to prices.
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