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TheShoeMart Report Card & Customer Reviews

Ratings Report Card

TheShoeMart

Rated by
5,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 8.8Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 90% 91%
Neutral - 3% 6%
Negative - 6% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 1  Customer Support
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by Buster, Nov 20, 2009

just the kind of shoe i was looking for-----thank you
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Bubba, Nov 18, 2009

Nice! Thak you!
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ok, Nov 16, 2009

ok
Overall Rating: 6  Overall Rating
Would shop here again: 4  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 6  Customer Support
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by sue, Nov 4, 2009

I havenot recieved my new size 6 1/2 yet? I hope the exchange is taking place.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by COURIERLEO, Nov 3, 2009

LIKE THE PRODUCT AND LOOK SO FOR
Overall Rating: 8  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Claire, Nov 2, 2009

I am returning the sneakers because they were too small and I was looking on line to re-puchase the next size but I cannot find the shoe with the price I have purchase the sneakers at.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by pastork, Oct 29, 2009

Great company, great prices, great delivery time. They are on my short list.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 28, 2009

I ordered two pairs of shoes that stated they were both in stock, but one pair was cancelled -- no reason given.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by catbug, Oct 26, 2009

I loved the site. Shopping was really easy and the selection of styles, colors and sizes were excellent. I have back problems so I want a stylish, cushiony shoe. But because of the cushion the sizing is off in the toe. I'll keep trying.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by sooner fan, Oct 22, 2009

Shipping was faster than expected and the product was exactly as described. Overall pleased with the purchase.
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