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PetSolutions Report Card & Customer Reviews

Ratings Report Card

PetSolutions

Rated by
25,000 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 93% 96% 94%
Neutral 2% 2% 2%
Negative 4% 2% 4%
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 2  Customer Support
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by Online Shopper, Dec 4, 2009

I received Item's they had expiration dates of 03-2010 I purchased 8 bags , no way to finish in 3 months,if something is close to expiration you should let buyer know.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by joe, Dec 3, 2009

on4e item left off but will be shipped,,,great pr
Overall Rating: 2  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Bud, Dec 2, 2009

Part of the product was broken due to improper packaging. It was not the shippers fault, the product was broken during packing. I was able to salvage the remainder of the part and substitute part of the old product to make it work.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Dec 1, 2009

I am glad that the package came on-time. It is understandable that it came later than expected due to the holidays, but my order arrived quickly on the following Monday.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by chrisj00, Nov 30, 2009

Excellent Packaging, Excellent quality fish, Best prices i have found anywhere. thanks guys. cant wait till my next order.
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Friskyturt, Nov 30, 2009

I have not yet recieved this order so I can not fill in this survey? can you call me and let me know what is going on with it? thanks Julia Weatherall
Overall Rating: 8  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Joe, Nov 30, 2009

The dbags of bird food were packed in so tight that when the box was bumped and dropped during shipping one of the bags split.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by bill, Nov 30, 2009

Great to do business with... Thanks.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by El, Nov 30, 2009

they have a great selection of items for all my pets
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Punk, Nov 29, 2009

I was shocked! I got the shipment in 2 days. Great service.
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