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Spirit Halloween Superstores Report Card & Customer Reviews

Ratings Report Card

Spirit Halloween Superstores

Rated by
25,000 customers
  • Overall Rating: 8.0Overall Rating
  • Would Shop Here Again: 8.2Would Shop Here Again
  • On Time Delivery: 8.5On Time Delivery
  • Customer Support: 7.6Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 85% 81% 81%
Neutral 6% 6% 6%
Negative 9% 13% 13%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Nov 28, 2009

The website would not allow me to purchase my items at first so i called the helpline and after taking my order and going to the processing info the operator then informed me he couldn't take canadian orders over the phone.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Sam, Nov 28, 2009

I was pleassed with my on-line shopping experience.
Overall Rating: 3  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 5  On time delivery
Customer Support: 5  Customer Support
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by Online Shopper, Nov 28, 2009

Part of my order did not srrive, it was not included.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by heggy, Nov 28, 2009

To date I have not received the order placed on November 5th, 2009.
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 4  Customer Support
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by Online Shopper, Nov 28, 2009

i was overall stafisfied with the products i purchased.. the only thing was that i had a promotion code for a discount and wasn't able to use it. i could not find a spot in the cart section to add and it was not calculating.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Jiggy57, Nov 25, 2009

I wish the on line order that I placed had not been cancelled by you. I hoped to get the product, but was never informed that it had been cancelled. No reason was given and when I e-mailed to find out about it, no response was sent. Poor customer...
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Marty, Nov 25, 2009

It would have been nice to know part of my order was out of stock before I placed the order. It would have given me more time to get the out of stock item elsewhere.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by froggy, Nov 25, 2009

I love this store I already want to buy somemore...thank you!!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Heather123, Nov 24, 2009

I was very pleased with the return process. I returned my item and promptly received a refund. I did eventually buy my outfit from the spirit halloween store and have ordered other items I was very satisfied with.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Burdi, Nov 24, 2009

Loved shopping the Halloween superstore on line ALMOST as much as going to the brick-and-mortar store!
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