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Bath and Body Works Report Card & Customer Reviews

Ratings Report Card

Bath and Body Works

Rated by
325,000 customers
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 96% 96%
Neutral 2% 2% 1%
Negative 2% 2% 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Sweet Pea, Nov 24, 2009

Always find B&BW with the best customer service and above all, the best quality in the products.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Tere, Nov 24, 2009

I am satisfied with what I bought.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 24, 2009

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Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Soap Crazy, Nov 24, 2009

Delivery was very quick!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by DD, Nov 24, 2009

order arrived very quickly with all items ordered! I love BBW products
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 24, 2009

I'm very satisfied with my order.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by quiver5, Nov 24, 2009

This was a smooth and pleasant transaction!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by BettyD, Nov 24, 2009

Very please with the promptness of delivery and with the products.
Overall Rating: 6  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 6  Customer Support
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by Constance, Nov 24, 2009

the online ordering is confusing sometimes especially when you want to get the free item. Had to contact customer support. Takes too much time.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 5  Customer Support
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by mary, Nov 24, 2009

your great
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