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L.L. Bean Report Card & Customer Reviews

Ratings Report Card

L.L. Bean

Rated by
customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.2On Time Delivery
  • Customer Support: 9.1Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive - - 96%
Neutral - - 2%
Negative - - 2%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 19, 2009

Havne't seen the product yet, have sent it to my cousin house for my dad to pick up when he visits her. I'm used to LL Bean, they are always VERY HIGH quality. I find shipping costly as I live in Israel and not many options to make it cost effective.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 19, 2009

LL Bean offers quality clothing, prompt delivery and great customer service. I've been purchasing clothing from them, on-line, for a very long time. I have never been disappointed with their quality merchandise or their customer service.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, Oct 19, 2009

LL Bean has some of the best buys for excellent merchandise.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 19, 2009

Good catalog, good merchandise and ease of online ordering.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 19, 2009

Shoping at LL Bean is always a pleasant experience.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 19, 2009

Search function could use some improvement -- "khaki pants" turns up too many results to be useful. Other sites use checkboxes to select types, fabrics, price-range, etc. That could be a useful addition for LL Bean.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Oct 19, 2009

Love their style
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 16, 2009

i ;have bought other exact shirts because i like them. i waould like a to-the-elbow sleeve and hope they will make one soon, also waith a vee neck.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Oct 15, 2009

It was an easy site and I was completely satisfied
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Oct 15, 2009

Love shopping with llbean
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