Diapers.com Report Card & Customer Reviews

Ratings Report Card

Diapers.com

Rated by
25,000 customers

  • Overall Rating: 9.5Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.7On Time Delivery
  • Customer Support: 9.4Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 96% 97% 98%
Neutral 3% 2% 1%
Negative 1% 2% 1%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by luckyjd007, Nov 28, 2009

Love the fast delivery, love the easy of reordering. Recommend Diapers.com to everyone that I know that has little kids.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Diane W., Nov 28, 2009

We saved quite a bit of money shopping with diapers.com.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by julieann, Nov 28, 2009

I love diapers.com!! I am very satisfied with the products offered, the prices, and the shipping time. I have already recommended your site to 2 other friends! Kepp up the great work!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 27, 2009

always very satisfied
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by illinois mother of 3, Nov 27, 2009

I wish there were more online coupons available because I had to place 2 orders but was only allowed to use a coupon for one of the orders (1 order went to me and the other order went to my daycare provider).
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 27, 2009

great customer service. awesome job.thanks for making my life easier.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by jazemine, Nov 26, 2009

The only thing tht bothered me was the delievery person Knocked on my window instead of the door.
Overall Rating: 9  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by New customer, Nov 25, 2009

Issue: 1 of the baby car seats ordered arrived in broken packaging, exposing the seat. Visually, it looked OK. Concealed damage is unknown. Please make note of this. Seats will be installed next week. I will know then, if seat is structurally...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by CoolMom, Nov 24, 2009

I tell all new parents about Diapers.com!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Kristy, Nov 24, 2009

LOOOOOVE diapers.com. You guys are awesome. I refer you to EVERYONE!
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