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Family Video Report Card & Customer Reviews

Ratings Report Card

Family Video

Rated by
25,000 customers
  • Overall Rating: 9.1Overall Rating
  • Would Shop Here Again: 9.2Would Shop Here Again
  • On Time Delivery: 9.0On Time Delivery
  • Customer Support: 8.8Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 92% 94% 94%
Neutral 2% 2% 2%
Negative 6% 4% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by coolmom, Nov 19, 2009

n/a
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by bingo, Nov 19, 2009

web site is easy to use, well organized, prices are good!!!
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: null  Customer Support
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by trish, Nov 19, 2009

I am missing my jason goes to hell, but i have recieved everything else.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by BKLYN11NY, Nov 19, 2009

VERY HAPPY I HAVE NOT HAD TYE TIME TO SEE THE DVD's YET BUT I THINK IT WILL BE OK TANHK YOU JUNE
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Bugsy, Nov 18, 2009

I just recieved a bad DVD, Thank You for your concern. John Fry
Overall Rating: 5  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 16, 2009

I orderd M*A*S*H season 0ne,and paid for what I thought was season one. I rereceived seasosn Four. I guess I have to be satisfied ???
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by LWFish, Nov 16, 2009

Family Video is te best place to get older movies at a GREAT price
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by J.L., Nov 13, 2009

I was looking for a video and they had what I wanted at the right price. What more needs to be said.
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by mother of 1, Nov 12, 2009

I like the affordable prices as well as inexpensive shipping.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Jocee, Nov 12, 2009

I was very satisfied with everything about ordering this way. Except that one of the videos has cliches in it..it keeps stopping. So I will be sending it back. I have not viewed two other videos yet and hope they are okay.
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