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Planet DJ Report Card & Customer Reviews

Ratings Report Card

Planet DJ

Rated by
2,500 customers
  • Overall Rating: 8.8Overall Rating
  • Would Shop Here Again: 8.7Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.5Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 71% 85% 89%
Neutral 14% 5% 2%
Negative 14% 10% 9%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 16, 2009

I have not yet received my order - no explanation on the delay
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by DJ Shirouma, Nov 15, 2009

The merchant helped me out to complete the order offering new alternatives of purchasing method, delivery and products in athe proper way.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 8  Customer Support
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by DJ-D3, Nov 4, 2009

Planet DJ had what i needed at the right price... DJ-D3
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 2  On time delivery
Customer Support: 8  Customer Support
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by Stevedavens, Oct 31, 2009

UPS IS not the recommended shipper for Canada. USPS is much better. When it costs $35 for brokerage fees for a $100 item, that's a big factor. They also mis shipped the article causing a 5 day delay.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 6  Customer Support
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by LB, Oct 23, 2009

It would have been nice to get an email with the tracking number rather than having to call. One of my American DJ products was defective and I was asked to call American DJ. Planet DJ should be facilitating the exchange. Overall, I am Satisfied!

Planet DJ has posted a response to this review.  Read full review

Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by djarmie, Oct 15, 2009

Good prices, quick delivery and good service.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by NuWave Vj, Oct 13, 2009

First off, Thank you for having the item and the very best price, I did search many other places before buying from Planet DJ.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: null  On time delivery
Customer Support: 10  Customer Support
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by illest dj snoopdamaja, Sep 21, 2009

grant job,keep it up ,i dont know wether you guys can give me a chance to buy any product below $600,00 and pay twice ,pls let me know cox i am do some up grade job in africa right now for some (RADIO STATION)
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by DJ Cushi, Sep 18, 2009

I've been looking everywhere for a power supply for my Stanton SK-Six mixer which was discontinued long long ago. Man was I happy.
Overall Rating: 8  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Lana, Sep 1, 2009

Thanks...all arrived as I expected. Have not used the product yet, but it's exactly what I needed.
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