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LuckyVitamin.com Report Card & Customer Reviews

Ratings Report Card

LuckyVitamin.com

Rated by
25,000 customers
  • Overall Rating: 8.9Overall Rating
  • Would Shop Here Again: 9.0Would Shop Here Again
  • On Time Delivery: 8.6On Time Delivery
  • Customer Support: 8.6Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 90% 91% 92%
Neutral 3% 3% 3%
Negative 7% 6% 4%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by clockiechn, Nov 28, 2009

I have used Lucky Vitamins for quite sometime and have not had a problem with the service or product. I would love to see you expand your reach to vitamins like Ortho Molecular. Through my doctor who tests vitamins, I learn which are great.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by HealingMindN, Nov 27, 2009

You should have an affiliate program. Your best customers can be your best sales peops.
Overall Rating: 2  Overall Rating
Would shop here again: 2  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 5  Customer Support
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by likelyanxbuyer, Nov 26, 2009

I placed order 230am est Monday Morning 11-16-2009, Did not receive until 11-24-2009. More than 10 days!! Items where said to be in stock that where not, had to call and change 2 items I ordered, 2 additional items are still on back order, not good.
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by johng, Nov 26, 2009

I requested less packing for the order. The package arrive almost open because it "blew up" during shipment. I notified that I am a high altitude customer, 8200 feet in elevation, and that the package needed less packing. It did not
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by serena, Nov 26, 2009

i love it, because they save me more than $5each box. i love it!
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by chiliman, Nov 25, 2009

i am very satisfied with your company and products i ordered twice in one week plan to do business in the future
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 25, 2009

The reason I have not filled out your survey is because I have not received my full order as of 11-25-09
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Darrin56, Nov 25, 2009

first time, everything went as planned, I gave the things I ordered as a gift.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: null  Customer Support
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by Jane, Nov 25, 2009

I object to the amount of bubble-wrap! Most of the retailers I order from try to do environmentally responsible packing but you apparently don't. It really upsets me. If I find a comparable retailer with better practices I will switch.
Overall Rating: null  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by whiplash, Nov 24, 2009

need to be able to track shipment better
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