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Factory Outlet Store Report Card & Customer Reviews

Ratings Report Card

Factory Outlet Store

Rated by
10,000 customers
  • Overall Rating: 8.4Overall Rating
  • Would Shop Here Again: 8.4Would Shop Here Again
  • On Time Delivery: 8.8On Time Delivery
  • Customer Support: 7.7Customer Support

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Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 87% 89% 87%
Neutral 2% 1% 2%
Negative 11% 10% 10%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: null  On time delivery
Customer Support: 7  Customer Support
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by Online Shopper, May 23, 2012

no it took over a week to get to me mr v
Overall Rating: 7  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 7  Customer Support
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by skyman, May 23, 2012

I liked the fast service but I order the wrong items. Hope to get the right items soon thanks
Overall Rating: 2  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 6  On time delivery
Customer Support: 1  Customer Support
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by UNHAPPY REALTOR, May 22, 2012

I GOT THE WRONG ORDER 2 X IN 1 WK I WAS TOLD TO PAY MY RETURN POSTAGE, I ASK FOR A SUPERVISOR AND SHE GAVE ME $10. CREDIT. I RECEIVE THE 2ND WRONG ORDER ON MONDAY,AND TOLD TO RETURN AT MY EXPENSE, I SAID NO AND CALLED BACK TUESDAY TO...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by happy wife, May 22, 2012

I am very satisfy with your service,thanks
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Ed, May 22, 2012

Order came on time.Well packaged. Can not expect any better service.
Overall Rating: 1  Overall Rating
Would shop here again: 3  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by rita, May 21, 2012

I ordered om May 6 I didn't receive it till May 21 I had no tracking numbers to find my order I was very dissatisfied customer service were rude.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Dick, May 21, 2012

The order went smoothly and everything proceeded on schedule. Product is working as advertised
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Sue, May 21, 2012

good variety of products and nicely presented
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Gary, May 21, 2012

product is back ordered and have not received ! no notice of it from supplier.Still have not been contacted with delivery date even though I was told on the phone I would be.No product no notice or contact !!!!!!!
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, May 19, 2012

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