Home > HandTrades.com

HandTrades.com Report Card & Customer Reviews

Ratings Report Card

HandTrades.com

Rated by
250 customers
  • Overall Rating: 9.0Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.4On Time Delivery
  • Customer Support: 9.2Customer Support

Customer Certified
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 78% 91%
Neutral - - 2%
Negative - 22% 7%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
Read full review

by Nawakwa, Nov 27, 2009

I thought it would take a full week for my order to get here but found it at my doorstep within 5 days. The tracking of the shipment was down to the minuet of its arrival. And one more surprise was a chocolate candy in the bubble-rap.
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by Online Shopper, Nov 23, 2009

I returned the pink druzy pendant because it had small scratches and nicks on the right side of it. The pendant itself is beautiful, so I requested a replacement. I don't know what the outcome is yet, because I have not heard from Hand Trades yet.
Overall Rating: 1  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
Read full review

by jojo, Nov 20, 2009

i ordered a brown topaz ring and received a stone that was multicolored in primarily purple...not sure what the stone is
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by platomy, Nov 14, 2009

Great items and service
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
Read full review

by poor ole stephen, Nov 12, 2009

she loved the earrings-this was the firsttime to buy on the computer thanks for a wondweful place for dummies like me to find new ways to buy for someone as you can see im not good onthis thinhyet
Overall Rating: 9  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
Read full review

by FranG, Nov 4, 2009

I found it very easy to order from Hand Trades and my order was shipped promptly. I ordered a Topaz Ring in S.S. great setting and size of stone. Fran G.
Overall Rating: 10  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by Sissi, Nov 3, 2009

Thanks!!! first time byer and I'm happy
Overall Rating: 4  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 4  On time delivery
Customer Support: 1  Customer Support
Read full review

by S, Nov 2, 2009

I left messages about 6 times to please call me b ack or e-mail me about my order. As of now NO ONE CALLED OR E-MAILED ME BACK. VERY VERY DISAPPOINTED WITH YOUR SERVICE. DONT THINK I WILL ORDER ANYTHING ELSE BECAUSE OF THIS.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
Read full review

by kaymay, Oct 24, 2009

handtrades has the best quality for the price that i have seen anywhere. i am never displeased with my purchase.
Overall Rating: 7  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
Read full review

by shiboof, Oct 23, 2009

I emailed to ask about smaller earrings, since your site frequently does not include measurements of the items. I bought a pair of green topaz earrings that are beautiful, but much too big for me. No reply from email yet.
  1   |   2   |   3   | …

 
 
Shop for