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Cheapercoffee.com Report Card & Customer Reviews

Ratings Report Card

Cheapercoffee.com

Rated by
2,500 customers
  • Overall Rating: 9.4Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.3Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 100% 98%
Neutral - - 2%
Negative - - -
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by majorasti, Nov 22, 2009

Every thing was great, thank you. I will order again.
Overall Rating: 9  Overall Rating
Would shop here again: 5  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 5  Customer Support
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by ellie, Nov 16, 2009

I would probably not order again due to the high cost of shipping.

Cheapercoffee.com has posted a response to this review.  Read full review

Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 11, 2009

Again you advertize 24 pods per box BUT there are only 23!! Either change your ads or check the boxes before shipment.

Cheapercoffee.com has posted a response to this review.  Read full review

Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 5, 2009

would like to have discount code
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by SumCoun, Oct 31, 2009

Smooth and pleasant transaction. Prices were good and service was flawless.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Suzy Q, Oct 31, 2009

Since I am a loyal customer to Cheapercoffee.com, I would like to have a discount code when I order the coffee. If this is not possible, then maybe I will start shopping for coffee at Costo, as there prices are competitive and it is convenient for...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by dep763, Oct 28, 2009

Very helpful customer service agents. My address, which usually is hard for UPS to find, was again a problem for UPS. Cheaper Coffee called my home and straightened everything out.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 8  On time delivery
Customer Support: 8  Customer Support
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by Kimboeh, Oct 26, 2009

This is the cheapest K-Cups I have found on line. I just wish I did not have to purchase quite so much at one time to get the free shipping.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Jan, Oct 24, 2009

Excellent follow up! Chris did a great job and was very professional and helpful!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by barb38, Oct 22, 2009

I'm sure I a;rady did this when I first received my coffee order
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