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AmericanMuscle.com Report Card & Customer Reviews

Ratings Report Card

AmericanMuscle.com

Rated by
10,000 customers
  • Overall Rating: 9.3Overall Rating
  • Would Shop Here Again: 9.4Would Shop Here Again
  • On Time Delivery: 9.5On Time Delivery
  • Customer Support: 9.2Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 96% 95% 96%
Neutral - 1% 1%
Negative 4% 4% 3%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Jose, Nov 20, 2009

Thanks A.M.!!! I received my Cobra Grille and My Brushed Cobra shift knob on time and I was really satisfied when I got it. I plan to buy all my stuff from you guys from now on, thanks! Love the free shipping!
Overall Rating: null  Overall Rating
Would shop here again: null  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by hrtatack1, Nov 20, 2009

The best customer service by mail I have ever received
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 9  Customer Support
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by Dj1123, Nov 20, 2009

Great job!
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Will04V6, Nov 18, 2009

Great customer service. Very easy to find the products I am looking to purchase.
Overall Rating: 1  Overall Rating
Would shop here again: 1  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 1  Customer Support
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by Online Shopper, Nov 17, 2009

worst company i have ever dealt with they charge your card cancel orders and you have to wait for ever for a refund then you need to call to find out. I have told everyopne i know never to use this place again and i think the manager brian is...
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by fatboyjt, Nov 17, 2009

Great company, outstanding selection, super prices! Will definately do business with these guys in the future.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by John Hetrick, Nov 16, 2009

Thanks for the great ordering service and prompt delivery of my order!! I was even called by a service rep to let me know my order was on the way. How many other companies actually do that?
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 1  On time delivery
Customer Support: 9  Customer Support
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by moeair, Nov 16, 2009

I placed my order online and ordered it next day shipping on UPS. I paid for next day service and it took at least 4 days to get it. I needed the part before I took my trip. It worked out ok but I just wanted you to know.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Happy Mike, Nov 15, 2009

Big dollar savings almost $600.00 saved. On line installation video was very informative and I was able to install my own headlights. Thank you.
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Johnny, Nov 15, 2009

The product was good. It got delivered quick. No problems at all.
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