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Need Plumbing Supplies Report Card & Customer Reviews

Ratings Report Card

Need Plumbing Supplies

Rated by
5,000 customers
  • Overall Rating: 9.2Overall Rating
  • Would Shop Here Again: 9.1Would Shop Here Again
  • On Time Delivery: 9.3On Time Delivery
  • Customer Support: 9.1Customer Support

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Overall Rating
History		 Past
Week		 Past
Month		 Past 3
Months
Positive 100% 97% 98%
Neutral - 3% 1%
Negative - - 1%
*Ratings are for the past 90 days only.
Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Ms. Projects, Nov 17, 2009

---very easy, clear website to navigate. ---lightening shipping. --very satisfied.
Overall Rating: 10  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 14, 2009

Items received earlier than expected and very satisfied with the product and the price.
Overall Rating: 8  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 9  On time delivery
Customer Support: 10  Customer Support
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by xxx, Nov 13, 2009

The toilet was as described & delivered in a timely manner. I'd suggest that they emphasize that this particular model mounts to the floor differently and has a very tight tolerance for the rough-in length.
Overall Rating: 8  Overall Rating
Would shop here again: 7  Would shop here again
On time delivery: 7  On time delivery
Customer Support: null  Customer Support
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by Scott B, Nov 10, 2009

Order was rec'd in a timely manner, but main items were sent by truck freight- UPS Ground would have delivered my 100 lb sink to my door with much less hassle for similar or less cost than truck freight firm which req'd me to take off work to meet...
Overall Rating: 9  Overall Rating
Would shop here again: 9  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 9  Customer Support
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by Online Shopper, Nov 8, 2009

Very fast shipping and delivery.
Overall Rating: 6  Overall Rating
Would shop here again: 8  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by Online Shopper, Nov 7, 2009

It was obvious that the first sink delivered was a damaged return from a previous customer. "Freeport Plumbing" should have taken greater care to assure that the sink they provided was new.
Overall Rating: 7  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by Online Shopper, Nov 6, 2009

The orders arrived very quickly
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: 10  Customer Support
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by ilwida, Nov 4, 2009

Product was exactly what I needed! Although it had to be backordered it arrived in an extremely timely manner.
Overall Rating: null  Overall Rating
Would shop here again: 6  Would shop here again
On time delivery: 7  On time delivery
Customer Support: 8  Customer Support
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by azplanman, Nov 2, 2009

Customer service representative very helpful in resolving delivery of right sink. However, warehouse shipped wrong color replacement sink. Customer service was again quite responsive and correct sink arrived in two days
Overall Rating: 10  Overall Rating
Would shop here again: 10  Would shop here again
On time delivery: 10  On time delivery
Customer Support: null  Customer Support
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by satisfied, Oct 20, 2009

I found what I wanted easily, no problems at all, I"m very satisfied.
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